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COVID-19 Update (March 17, 2020)

  • March 17, 2020
  • Miscellaneous
To our Valued Customers and Partners, The events of the past week have created unprecedented challenges and concerns across the country. We recognize the impact of these events a…
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How analytics can help avoid member engagement misfires

  • December 7, 2018
  • Miscellaneous
By Robert Oscar, R.Ph. One of the standard tropes in any movie showing military battles from the pre-gunpowder era is the line of archers standing at the ready. (See: Wonder Woman,…
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4 Member Messaging “Ts” That Can Help You Drive Better Outcomes

  • November 1, 2018
  • Healthcare/mHealth, Member Engagement/Reporting
  After centuries of being passive receivers of care, health plan members have now become active decision-makers. High out-of-pocket costs due to higher deductibles and t…
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The Four “T”s of Effective Patient Messaging (Part 4): Tempo

  • July 2, 2018
  • Healthcare/mHealth, Member Engagement/Reporting, Miscellaneous
At this point in this blog series, we’ve talked about the first three of the “Four-T” s of messaging (Timing, Targeting and Tailoring).   Those all relate to finding the r…
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